Protect yourself from Identity theft

Heartland Area Federal Credit Union will NEVER initiate a request for sensitive information via e-mail or text messaging (e.g., Social Security number, PINs, passwords, or account numbers). If you receive an e-mail or a text message that requests this type of sensitive information, contact us immediately. DO NOT respond directly back to these messsages.

You should also NEVER respond to an unsolicited e-mail that asks you for personal financial information.

• Never click on any link in an e-mail you believe is fraudulent.
• Do not be intimidated by an e-mail or caller who suggests dire consequences if you do not immediately provide or verify the information.
• You are safest to be skeptical, telephone the organization using a number that you know to be valid.
• Use the Federal Trade Commission website, www.onguardonline.gov. Consumers can take interactive quizzes designed to enlighten them about identity theft, phishing, spam, and online-shopping scams. Elsewhere on the site, consumers can find detailed guidance on how to monitor their credit histories, use effective passwords, and recover from identity theft.