© 2018 Heartland Area Federal Credit Union. All rights reserved.

A New Level of Security. Home access is more secure than ever.

We have updated our Internet Banking technology to include Multi-Factor

Authentication. This is intended to provide you with the best security possible

when accessing your account online. Multi-Factor Authentication consists of

validation and authentication of an individual using more than one method of

verification.

While the chances of identity theft or monetary loss are slim, there does exist

active malicious entities on the Internet that look to fraudulently gain from

unsuspecting individuals. One of the most popular methods of fraud is through

impersonating individuals during the login process. It is our intention to make this

process as difficult as possible for these fraudsters while keeping your experience

as hassle-free as possible.

Along with the Account Number and PIN, you will be required to do the following:

The first time you login you will be presented some "Challenge Questions". You

must answer these questions and remember how to answer. You will be

presented one of these questions on subsequent logins and you must answer the

same way to gain access into your account. For example: What state were you

born in? Answer: Nebraska (You will need to remember if you used Capital N with

small letters or all capitals letters or all small letters.)

Additional features that are being added is that you will need to change the PIN

the first time you access "Home Access". The PIN will need to include letters and

numbers and the minimum length of the PIN will be 4 and the maximum length is

10.

As always, if you have any questions or concerns please contact the credit union.

Online Bill Pay Save Time. Save Stamps. Save Checks. Save Money. With FREE Online Bill Pay, your monthly bills can be paid directly from your checking account with just a click. Pay anyone from your cable company to the babysitter and save valuable time and money, month after month. Pay anyone, anywhere, anytime Check your pending payments View a payment history for all your merchants Set up payments on a one-time or recurring basis It's Fast and It's Easy  |  Bill Pay Demo     |   Bill Pay FAQ All you need is a Heartland Area checking account and have Home Access. If you don't have Home Access, sign up today. Just fill out the application form and mail, fax or drop it off at the credit union. To apply, complete Online Bill Payment Application.  Completed the form, print and mail, fax or drop it off at the credit union.    Terms and Conditions Electronic Statements FAQ Q: Will I continue to receive my printed statement in the mail if I sign up for eStatements? A: No. When you sign up for eStatements you will not receive a paper statement in the mail. If you sign up for eStatements and decide you would rather go back to printed statements, you may change back at no cost. You will need to call the Credit Union at 402-571-8444 or toll free at 866-314- 2328 to let us know you want to change back to a printed statement. Q: Do I need to be enrolled in HAFCU Home Access to receive eStatement? A: Yes, to ensure the security of membership information, HAFCU Home Access requires an account number and password to access eStatements. That password is first assigned by the Credit Union then changed by you. Q: How do I sign up for eStatements? A: First, if you have not requested an account on HAFCU Home Access, you will need to do so. Once you're live with HAFCU Home Access, you can go to the Statement Tab above your account information Q: What accounts are eligible to receive eStatements. A: eStatements are currently available for all accounts at the credit union, including loans. Q: Is there a cost associated with receiving eStatements? A: No. eStatements are FREE to HAFCU members who are signed up with Home Access. Q: Can I have my eStatement notification sent to multiple email addresses? A: No, at this point, we can only send your notification to one email address. Q: Do I need any special software to view my eStatements? A: The statement requires Internet Explorer 4.0 or Netscape 4.77 or 6.0. Q: How can I view eStatements from previous months? A: Once you sign up, you will be able to view your statement history the following month. A maximum of 1 year history will accumulate for retrieval. Q: How can I switch back to paper? A: Contact one of our member service representatives at the credit union. Q: How secure are eStatements? A: We do not send your actual statement through email, but we send you an email notification that your eStatement is available to you online. You must then log into your HAFCU Home Access account where that information is stored. Q: Who do I call if I have a question about my eStatement? A: If you have any questions concerning your eStatement, please call the Credit Union and anyone will be able to assist you at 402-571-8444 or toll free at 866-314-2328.      

Home Access

Free Online Banking
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States government. National Credit Union Administration, a U.S. Government Agency
Home Access
With Home Access you are able to do your banking 24x7. Check balances, find out the amount of your last deposit, see what checks have cleared, transfer money, or request a check for withdrawal. It’s like having your own personal branch right in your home. To Sign Up: Drop by the credit union to sign up or call us at 402-571-8444 or Toll Free at 1-866- 314-2328 and we will be glad to mail you the form for Home Access.   Or, fill out the application on our web site, print, sign and mail or fax it to us. We'll notify you when Home Access is activated.

© 2018 Heartland Area Federal Credit Union. All Rights Reserved.

A New Level of Security. Home access is more

secure than ever.

We have updated our Internet Banking technology to include Multi-Factor

Authentication. This is intended to provide you with the best security

possible when accessing your account online. Multi-Factor Authentication

consists of validation and authentication of an individual using more than

one method of verification.

While the chances of identity theft or monetary loss are slim, there does

exist active malicious entities on the Internet that look to fraudulently gain

from unsuspecting individuals. One of the most popular methods of fraud is

through impersonating individuals during the login process. It is our

intention to make this process as difficult as possible for these fraudsters

while keeping your experience as hassle-free as possible.

Along with the Account Number and PIN, you will be required to do the

following: The first time you login you will be presented some "Challenge

Questions". You must answer these questions and remember how to

answer. You will be presented one of these questions on subsequent logins

and you must answer the same way to gain access into your account. For

example: What state were you born in? Answer: Nebraska (You will need to

remember if you used Capital N with small letters or all capitals letters or all

small letters.)

Additional features that are being added is that you will need to change the

PIN the first time you access "Home Access". The PIN will need to include

letters and numbers and the minimum length of the PIN will be 4 and the

maximum length is 10.

As always, if you have any questions or concerns please contact the credit

union.

Online Bill Pay Save Time. Save Stamps. Save Checks. Save Money. With FREE Online Bill Pay, your monthly bills can be paid directly from your checking account with just a click. Pay anyone from your cable company to the babysitter and save valuable time and money, month after month. Pay anyone, anywhere, anytime Check your pending payments View a payment history for all your merchants Set up payments on a one-time or recurring basis It's Fast and It's Easy  |  Bill Pay Demo     |   Bill Pay FAQ All you need is a Heartland Area checking account and have Home Access. If you don't have Home Access, sign up today. Just fill out the application form and mail, fax or drop it off at the credit union. To apply, complete Online Bill Payment Application.  Completed the form, print and mail, fax or drop it off at the credit union.    Terms and Conditions Electronic Statements FAQ Q: Will I continue to receive my printed statement in the mail if I sign up for eStatements? A: No. When you sign up for eStatements you will not receive a paper statement in the mail. If you sign up for eStatements and decide you would rather go back to printed statements, you may change back at no cost. You will need to call the Credit Union at 402-571-8444 or toll free at 866- 314-2328 to let us know you want to change back to a printed statement. Q: Do I need to be enrolled in HAFCU Home Access to receive eStatement? A: Yes, to ensure the security of membership information, HAFCU Home Access requires an account number and password to access eStatements. That password is first assigned by the Credit Union then changed by you. Q: How do I sign up for eStatements? A: First, if you have not requested an account on HAFCU Home Access, you will need to do so. Once you're live with HAFCU Home Access, you can go to the Statement Tab above your account information Q: What accounts are eligible to receive eStatements. A: eStatements are currently available for all accounts at the credit union, including loans. Q: Is there a cost associated with receiving eStatements? A: No. eStatements are FREE to HAFCU members who are signed up with Home Access. Q: Can I have my eStatement notification sent to multiple email addresses? A: No, at this point, we can only send your notification to one email address. Q: Do I need any special software to view my eStatements? A: The statement requires Internet Explorer 4.0 or Netscape 4.77 or 6.0. Q: How can I view eStatements from previous months? A: Once you sign up, you will be able to view your statement history the following month. A maximum of 1 year history will accumulate for retrieval. Q: How can I switch back to paper? A: Contact one of our member service representatives at the credit union. Q: How secure are eStatements? A: We do not send your actual statement through email, but we send you an email notification that your eStatement is available to you online. You must then log into your HAFCU Home Access account where that information is stored. Q: Who do I call if I have a question about my eStatement? A: If you have any questions concerning your eStatement, please call the Credit Union and anyone will be able to assist you at 402-571-8444 or toll free at 866-314-2328.      

Home

Access

Free Online Banking
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States government. National Credit Union Administration, a U.S. Government Agency
Home Access
With Home Access you are able to do your banking 24x7. Check balances, find out the amount of your last deposit, see what checks have cleared, transfer money, or request a check for withdrawal. It’s like having your own personal branch right in your home. To Sign Up: Drop by the credit union to sign up or call us at 402-571-8444 or Toll Free at 1-866-314-2328 and we will be glad to mail you the form for Home Access.   Or, fill out the application on our web site, print, sign and mail or fax it to us. We'll notify you when Home Access is activated.